Rules

The legislation of the Republic of Latvia stipulates that the owner of the online store must determine the terms of delivery and return of the goods, as well as the right of withdrawal. Such a reservation is called a distance contract (Cabinet regulations).

Distance contract

The Seller of the goods offered in this Online Store, on the one hand, hereinafter referred to as the Seller, and the person performing the Order, hereinafter called the Buyer, on the other hand, shall conclude the following Agreement:
The Seller undertakes to sell and deliver the Goods to the Buyer in accordance with the Buyer’s order.

Delivery and Payment Order

The buyer orders the goods through this website, indicating the type and quantity of the goods to be ordered. The Buyer has the opportunity to pay for the goods by using the payment tools embedded in the Internet shop or by paying the invoice corresponding to the order prepared by the Seller and sent to the Buyer by email. The invoice is prepared electronically and is valid without signature.

The Seller shall ensure the delivery of the goods within 20 days from the date of receipt of the payment for the goods, with the time of delivery agreed with the Buyer.

Cancellation rights

The Buyer has the right to refuse the goods within 14 calendar days from the moment of receiving the Goods by sending the Seller a letter of refusal. The Seller shall send the letter of withdrawal to the Buyer by e-mail at the Buyer’s request.

The Buyer is obliged to return the goods to the Seller within 7 days after sending the withdrawal letter. All expenses incurred in returning the product to the Seller shall be borne by the Buyer.
The buyer may not exercise the right of withdrawal if:

     

  • The ordered items cannot be returned by their nature, or they are perishable or quickly exploitable;
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  • The ordered items are made directly to the Buyer on an individual order;
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  • The buyer has opened an audio or video recording or computer program package.

Article 12 (6) of the Republic of Latvia Law on Consumer Protection states that “the consumer shall be responsible for maintaining the quality and safety of the product within the term of exercising the right of withdrawal”. The Seller reserves the right to refuse the Buyer the right to refuse or withhold compensation in the event of damage to the product, inappropriate handling of the product during use, or failure to comply with the instructions if the original packaging of the product is lost or if its packaging is damaged.

Data Processing

By entering the required information, drawing up an order, the Buyer confirms that he / she has read and agrees that the data provided by him / her is used to allow the Seller to accept the Buyer’s order and to deliver the goods in accordance with the requirements of Latvian legislation. By entering the information, the Buyer agrees that it will send notifications related to the processing of the Buyer’s order to the specified e-mail.